Your privacy is our foremost priority. This page is designed with the aim to inform
you about the information that The Diamonds Factory
collects, the reasons why such data is collected and how this data is used to safeguard
Note: In the entire policy, “We, Us, Our”
refers to "The Diamonds Factory" wherein
“You, Yours” refers to our Customers and
review this page to be informed of how we are protecting your information.
Data collection and its Uses:
You can access
www.thediamondsfactory.com without submitting your personal information
at any point in time and from anywhere. Personal information is required only at
the point of purchasing an item. Personal Information includes, but is not limited
to: First Name, Last Name, Home, Billing or Physical address; E-mail Address; Phone
Number; other Contact Information; Credit Card Number, Expiration Date.
When you submit your personal information to us, you are giving us your consent
to the collection, use and disclosure of your personally identifiable information
Note: The Diamonds Factory does not sell, trade, or
rent your personally identifiable information to third-parties, unless you have
granted us permission to do so.
Use of Data gathered:
Any personal information, collected at our end, would be used as a communication
reference so we can notify our clients and other interested parties about our products
and services. This may include - product enquiries, feedbacks, promotions, surveys,
sweepstakes and or other products / service related updates. The sole purpose of
gathering such data is to improvise the website, its content and make it more user
Furthermore, the gathered personal information may also be used to send you order
confirmations, send information about tracking an item and prevent / detect fraud
or abuse, thereby our website more secured and convenient.
Note: At any point
in time, if you do not wish to receive further communication from Us, you may select
to opt-out of receiving such information.
The gathered data may also be used for omission of errors and increase accuracy.
In addition, the data could be used internally for research on user’s demographics,
preferences, behavior and to improve the website and your experience.
Compliance with Law and Fraud Protection:
We may collect and disclose any information, including personal information, we
deem necessary, in our sole discretion, to comply with any applicable law, regulation,
legal process or governmental request. We may collect and possibly share personally
identifiable information and any other information available to us in order to investigate,
prevent or take action regarding illegal activities, suspected fraud, situations
involving potential threats to the physical safety of any personal or as otherwise
required by law. We may also exchange information, including personally identifiable
information, with other companies and organizations for credit fraud protection
and risk reduction.
Use of Data by Third Parties:
Your personal information may be used by third parties. For instance, when we ship
the product out to you, we need to share your Full Name and Shipping Address with
our delivery agent. Examples of other third parties that we may share your personal
information will include: webhosting companies, fulfillment companies (e.g., companies
that fulfill product orders), jewelry, assemblers, data analysis firms, affiliates,
third party consulting or marketing firms and e-mail service providers. Additionally,
if you use a credit card or other financing alternative to place an order with Diamonds
Factory, to confirm and process your order, we will share your personal information
with our financing company. These third parties only receive personal information
if such information is needed to perform their function(s), and they are not authorized
to use any personal information for any other purpose(s) other than the purpose(s)
set forth by The Diamonds Factory. We only provide third-parties with the minimum
amount of personal information necessary to complete the requested service, product
and or transactions.
Email this Product to a Friend:
When you e-mail a product to a friend, you and your friend's names and e-mail addresses
are requested. This ensures that your friend will know that you have requested that
The Diamonds Factory send them an e-mail. You and your friend's e-mail addresses
will only be used for this purpose unless permission is granted otherwise.
Your personally identifiable information may be disclosed as part of any merger,
sale of company assets or acquisition, as well as in the event of an insolvency,
bankruptcy or receivership, in which personally identifiable information would be
transferred as one of the business assets of the Company.
Information collected on this Web Site may be stored and processed in the United
Kingdom or any other country in which The Diamonds Factory or its affiliates, subsidiaries
or agents maintain facilities and by using this Web Site, you consent to any such
transfer of information outside of your country.
When you visit our Web Site, The Diamonds Factory collects your IP address to, among
other things, diagnose problems with its server, administer and tune the operation
of its Web Site, analyze trends, track traffic patterns, gather demographic information
for aggregate use, and track the date and duration of each session within our Web
Site. Your IP address may also be used in combination with your personal information
for credit fraud protection and risk reduction.
Data Collection Devices, such as Cookies and Web Beacons:
In some instances, The Diamonds Factory may collect non-personal data through cookies,
web logs, web beacons (also known as pixel gifs or action tags) and other monitoring
Factory web log files, web beacons and other monitoring technologies to compile
aggregate statistics on The Diamonds Factory’s behalf. The non-personal information
that we collect is used to better understand and improve the usability, performance
and effectiveness of our Web Site and marketing programs. We may share or transfer
non-personally identifiable information with or to our affiliates, licensees and
partners. "Cookies" are small pieces of information that are stored by your browser
among other things, analyze our web page flow, measure promotional effectiveness,
deliver you a more customized shopping experience, track visits from our affiliates
and partners and allow the use of our shopping cart. The Diamonds Factory does not
you may not be able to use certain features on the Web Site. The Diamonds Factory
Web pages may also contain electronic images know as Web beacons. These Web beacons
allow Diamonds Factory to count users who have visited certain Web pages or to deliver
co-branded services. The Diamonds Factory may also include Web beacons in its email
messages in order to determine whether the message has been opened or acted upon.
Additionally, The Diamonds Factory may use third-party advertising or content delivery
companies to serve ads or images on our Web Site or on other web sites on the World
Wide Web. These companies may use web beacons to place a persistent cookie on your
computer. Doing this allows the third party to recognize your computer each time
you visit certain pages or emails and compiles anonymous information. Information
collected through these third-party advertising companies is anonymous.
Our Web Site may provide links to other third-party Web Sites which are outside
privacy policies posted on these (and all) Web Sites.
The Diamonds Factory is committed to the protection of the personal information
that you share with us. We utilize a combination of security technologies, procedures
and organizational measures to help protect your personally identifiable information
from unauthorized access, use or disclosure. For example, we store the personal
information you provide on computer servers with limited access. Additionally, when
we transfer sensitive personal information (for example, credit card information)
over the Internet, we protect it using Secure Sockets Layer (SSL) encryption technology.
Updating Your Information:
If the personally identifiable information that The Diamonds Factory has gathered
from you changes or you would like to revise such information, we will gladly correct
or update any personal data you have previously provided to us. To request a change
or update to your personal information, please send an e-mail to
stay informed about how we are protecting your information. Your continued use of
For other terms and conditions that apply to your use of our Web Site, please see
our The Diamonds Factory
Terms & Conditions.
We appreciate your Valuable Feedback:
Factory customer service department at
email@example.com. You may also send us your comments
about The Diamonds Factory Web Site or the shopping experience in general, as we
always appreciate feedback.