Free Shipping - The Diamonds Factory

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Free Shipping

30 Days Return

About Us

Rating

Rated 9.5 /10 based on 769 Reviews

FAQ's

Engagement Rings

Wedding Bands

Anniversary Rings

Jewelry

Gemstone Jewelry

Black Diamond Jewelry

Customer Service
Mon-Fri: 9.00am to 6.00pm (ET)
Queries? Reach us:
888-888-3959 (Toll Free)
Email:service@thediamondsfactory.com

Free Shipping

The Diamonds Factory is pleased to offer Free Delivery irrespective of the order amount. We bear all the shipping cost which is incurred in shipping out the product to your doorstep.

Delivery Method

Once your Order is ready it will be shipped and delivered using FedEx.

The Diamonds Factory ships order to APO/FPO addresses free of cost using USPS Priority Mail ® and it may take 3 weeks for the order to be delivered.
All Custom Duties and Taxes for Shipments outside US are charged separate. Please call us at 888-888-3959 to inquire about your country rates.

The above methods of shipment are fully insured against losses, damages and theft in the event of shipment.

Need It Faster?

We offer free shipping on every order. In the event that you need your order to arrive faster than the timelines specified in the chart above, we offer quicker delivery upgrades for a minimal fee. Please contact us on our toll-free 888-888-3959 for the charges.

Surprise Gift?

You want to gift her/him with no obvious signs of the parcel content? Simply not to worry, as all our products come with discreet packaging with no remarks of the item.

Order Update:

If you need to know the expected delivery date of an item, please call us on our toll-free 888-888-3959 or email us on service@thediamondsfactory.com to know the progress of the Item. We will strive hard to meet any special delivery requirements you may have.

Track a Package:

On the day of shipment, you will receive an email with the tracking number. You can visit the websites given below, to find out the status of your package:

Track and Trace at FedEx

Safe and Secured Delivery:

For safety and security, we urge our customers to be present themselves at the delivery address to sign the delivery. Please inspect package for any damage, tampering or meddling before accepting the parcel.

Delivery to Alternate Address:

If you wish to arrange the delivery of your item to an alternate address (other than your billing address), we will be more than happy to do so. For such request, we collect some documents to safeguard our buyers from fraudulent activities. Please call us at 888-888-3959 for details.

You can scan the document and email us at service@thediamondsfactory.com or you can mail it by using First class mail to the following address:

Return Address

The Diamonds Factory
71 West 47th Street,
Suite #1602, 16th Floor
New York
NY 10036

For any further information please do not hesitate to contact us on our toll-free 888-888-3959 or email us on service@thediamondsfactory.com

Your questions are always welcome.

Call Us: 0800 048 0178 OR

email us service@thediamondsfactory.com

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